Create website usability survey

[lewismc]

As part of OEP-1 we need to identify the problems users experience whilst using the OpenMBEE website.

This ticket will create a survey which will capture user feedback and allow us to derive actions for improving the website.

The survey will be created in Google Forms. The research participants will be the entire OpenMBEE #general slack channel.

Design Recommendations:

• User research
  • Characterize users (interviews and surveys) - what kinds of projects are they working on? how comfortable are they with open source and MBSE? what are their roles? how do they choose a technology? what key tasks do they need to complete on the website?
  • Characterize existing site (usability testing) - Can they complete their key tasks? Do they understand the navigation?
• UX Design
  • Website navigation (card sort) - What content structure makes the most sense to users of different categories?
  • User Feedback (usability testing) - Create wireframes and ask users to complete key tasks. If they struggle, iterate on the wireframes
• Branding and visual design
  • Update look and feel - Update to make more appropriate for audience
  • Create or find new graphics for new content