media.requestPermission() Doesn't do Anything in a Browser Dialog (Task Context)

[lswdowcoombs]

When using microsoftTeams.media.requestPermission() in a custom app, it is only available in the content and task contexts. It works as expected in the content context, but when used in a task context (i.e. in a dialog), nothing happens. There is no error output in the console, and even with a try/catch around the call, nothing is returned. The call seemingly doesn't execute, which is strange.

I'm wanting to run this because I'd like to use microsoftTeams.media.selectMedia() from within a dialog, but when I call it I get the following response back: "{errorCode: 1000, message: 'Please grant media permissions for the app'}". My manifest has media in the devicePermissions property, and as mentioned before it works as expected when called from the content context.

I am using package version 2.46.0 and Google Chrome Version 140.0.7339.208 (Official Build) (64-bit).

[Nivedipa-MSFT]

@lswdowcoombs - Thanks for bringing this issue to our attention. We will check and update you soon.

[lswdowcoombs]

Hi @Nivedipa-MSFT, just checking in - do you have any updates to share on this one yet?

[jenkinshouse]

@Nivedipa-MSFT - any update on this? We are currently blocked on our implementation until this is fixed.

[Nivedipa-MSFT]

@lswdowcoombs, @jenkinshouse - Apologies for the delay.
Teams apps that need access to devices like the camera or microphone now require users to manually grant these permissions for each app within the web browser. Previously, browsers managed permission requests, but this process is now handled within Microsoft Teams. As a result, when designing your app, make sure to guide users on how to find and enable the necessary permissions in the Teams interface.

The process for granting permissions varies depending on whether your app is a personal app, a dialog, a tab in a chat, or part of a channel or meeting, so your instructions should be tailored accordingly.
For more information, please see the following documentation:
https://learn.microsoft.com/en-us/microsoftteams/platform/concepts/device-capabilities/browser-device-permissions

You can also refer to the included sample for steps on enabling permissions in the web browser.
Microsoft-Teams-Samples/samples/tab-device-permissions/nodejs at main · OfficeDev/Microsoft-Teams-S…

Please let us know if you have any further query here.

[lswdowcoombs]

Thanks @Nivedipa-MSFT . The Permissions button that's supposed to appear in the top-right corner does appear in the personal app context, but not for task/dialog contexts. I've tried in both Chrome and Edge.

I've combed through examples on github for the manifest files that pertain to dialogs/tasks and haven't seen anything in them that differs from what we have in our own manifest file. Don't suppose you'd have any insight as to what might be missing, or if this is a genuine bug?

[brian-librestream]

@Nivedipa-MSFT - any updates on this? We're still blocked.

[brian-librestream]

@Nivedipa-MSFT - any updates? We’re still blocked.

[brian-librestream]

@Nivedipa-MSFT - we're still waiting for a response to the @lswdowcoombs post on 11/3. Any updates?